FREQUENTLY ASKED QUESTIONS
WHAT IS AN ESCAPE ROOM?
A physical adventure game where participants are placed into a room and have to use teamwork along with elements of the room to solve a series of puzzles, find clues, and escape the room within a set time limit. Each room is themed and has a unique storyline that engages the players through their environment.
WILL I BE IN A ROOM WITH PEOPLE I DON’T KNOW?
No! All of our rooms are reserved for you and your party only!
I AM NOT A GAMER, IS THIS EXPERIENCE FOR ME?
Yes, 100%! This is not a video game. It is an intuitive experience made for everyone, from 12 to 82. If you know how to talk, listen, walk and grab objects, you have all the skills needed to make it. The experiences are none violent and focused on cooperation between players. Excellent for families! Perfect for corporate events.
ARE ALL ROOMS SUITABLE FOR CHILDREN?
Players as young as 7 years old can play! Please allow for one adult to accompany any groups 12 years of age or younger (in the facility or in the room)
HOW DO WE PLAY?
You're locked in a room with one of more people, and you've got an hour to find the key to escape the room using clues scattered about. Use the clues to solve the puzzles. Solve the puzzles to find the key. Hints will be given if you become stuck on a puzzle Find the key to escape the room!
VR MAKES ME SICK. IS IT FOR ME?
VR makes me sick. Is it for me?
No worries! Ubisoft Escape Games are designed to avoid motion sickness. A common trigger for motion sickness comes from bad performance or low frame rate, issues Ubisoft have accounted for when designing the game. Less than 1% of our players experience motion sickness.
I HAVE THE FEAR OF HEIGHTS, ARE THESE EXPERIENCE FOR ME?
Your feet will always touch the floor, you are 100% safe, but your brain might think otherwise☺Our experiences can be challenging for people with strong fear of heights! But they are also amazingly rewarding when you go through!
WHAT IS THE CANCELLATION POLICY?
** To reserve your date and time slot, we require a non-refundable
50% deposit in advance. In the event of a cancellation, this deposit may be applied to a new scheduled date and time.
**For cancellations, please contact us 24 hours in advance to avoid being charged.
HOW MANY PEOPLE CAN PLAY ARCHERY BATTLE?
We can accommodate multiple groups of 4 or 5 in at one time. We will rotate the groups in an out. After two rounds one team will be out!